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Careers

Rainsford Company is a creative, fresh and fast-growing home décor brand, based in Toronto. We are a small business that worked our way from the ground up and are where we are today because of our extraordinary small team. Each member of our team is a creative problem solver who will go the extra mile to provide an exceptional customer experience. We are in an exciting phase of growth and are looking for dedicated, self-motivated & design-driven individuals who are passionate about what they do and willing to roll-up their sleeves to help write the next chapter of the Rainsford Company story.  

 

OPEN POSITIONS

 

Part-Time Sales/Design Associate (2 openings)

 

What we are looking for:


The Sales/Design Associate position (2 openings) at Rainsford Company requires someone with a passion for home decor and helping guests to have the best customer experience possible.  They need to exhibit excellent communication skills and have the ability to engage with customers to build authentic relationships. Additionally, he/she needs to be able to work in a collaborative team environment. The ideal sales and fulfillment associate will be someone that is self-motivated, energetic, and models passion and commitment to the Rainsford Company brand.  This role has a variety of responsibilities and required skills including (but not limited to):


  • Deliver exceptional customer service by engaging with our guests and assisting them with product selections both in-store at our retail studio and online
  • Be knowledgeable about home decor, trends, and the Rainsford Company assortment in order to confidently help our customers style their homes
  • Receive all products from vendors that are sent to our warehouse. Unpack, inspect, track, and check products into inventory
  • Appropriately package and ship product to fulfill orders according to company shipping standards
  • Work individually and as a team to achieve/exceed daily/monthly sales goals for the store
  • Perform opening and closing procedures – keep store clean, neat, and inviting, replenish product, and assist with turnover of merchandising displays

Requirements:

  • Passionate about building relationships with our customers and delivering impeccable customer service
  • Knowledgeable about home decor, trends and styling 
  • Excellent communication skills, including active listening
  • Ability to work with urgency while balancing multiple tasks
  • Patience, professionalism, and a positive attitude
  • Strong collaboration skills and working as a team player
  • The ability to work a flexible, part-time schedule that includes days, occasional Saturdays, events and holidays (approx. 2-3 days per week) 

 

Physical Requirements:

  • Ability to stand on your feet up to 8 hours a day and move throughout the store
  • Lift and move up to 50 pounds

Experience:

  • Previous retail experience and working with customers, preferably for a home decor or style-focused brand
  • Experience with social media considered an asset 
  • Proficient use of POS system (Shopify experience an asset)

Sound like you? Come in and apply today! Drop off your resume at 24 Newbridge Road in Etobicoke between 10 am – 4 pm, Monday – Friday to Andrea Doxey or Leighann Hill, or email your application to contact@rainsfordcompany.com.