Rainsford Company is a creative, fresh and fast-growing home décor brand, based in Toronto. We are a small business that worked our way from the ground up and are where we are today because of our extraordinary small team. Each member of our team is a creative problem solver who will go the extra mile to provide an exceptional customer experience. We are in an exciting phase of growth and are looking for dedicated, self-motivated & design-driven individuals who are passionate about what they do and willing to roll-up their sleeves to help write the next chapter of the Rainsford Company story.  




E-Commerce Assistant 

We are seeking a Rainsford Company super fan who loves home décor, has an amazing attitude and wants to contribute in a variety of ways. 

The exceptional person in this role will have their hands in many areas — including, but not limited to:  

  • Providing quick, accurate and friendly customer service across platforms (email, DMs, calls, etc) 
  • Assist with setting up accounts our Trade and Affiliate Programs  
  • Tracking of drop-ship orders and delivery  
  • Assist with tracking our product assortment on our systems and on the website  
  • Posting content to social platforms  
  • Assisting in photoshoot prep and set up for marketing campaigns and events  
  • Assist with merchandising our online shop  

Are You the Right Fit? 

  • Self-starter with a can-do attitude 
  • 1-2 years of retail or customer service experience  
  • Extremely organized  
  • Excellent communication skills, both written and verbal 
  • You are able to work flexible hours with some weekends and evening events on occasion
  • Fully vaccinated  

This position will be part-time to start, with planned growth to full-time as needed. In-person work in our South Etobicoke studio is required (with occasional remote flexibility). Only Toronto and local GTA-based candidates will be considered.

If you think you are a good fit for this position, please email your resume Only candidates that are being considered for the position will be contacted.